Shipping & Returns
Welcome to KinkyTease. We value your satisfaction and aim to make your shopping experience seamless. This document outlines our policies regarding shipping, returns, and exchanges.
We provide shipping services to both domestic and international destinations.
Shipping fees are calculated based on the weight and dimensions of the package and the delivery location.
When a shipping method includes a tracking reference number, we will send the number to you via email once the order is dispatched to the carrier. Please be aware that the tracking number may be issued before the tracking information becomes available on the carrier's website.
You can cancel your order at any point up until it has been shipped. If you decide to cancel your order, please email us as soon as possible at firstname.lastname@example.org. If the order has already been dispatched, it will need to be treated as a return.
We offer a 30-day return period from the date of shipping. If you wish to return a product, please initiate the process by contacting us at email@example.com.
You have the option to receive a full refund or store credit for the returned items.
Refunds will be issued once we receive and process the returned products. Please note that it may take some time for your bank or credit card company to process and post the refund.
We do not charge any restocking fees; however, please note that the cost of return shipping is the responsibility of the customer.
Returns for Gifts
If you have received an item from KinkyTease as a gift and wish to return it, you can contact us at firstname.lastname@example.org for assistance. In the case of gift returns, the refund will be provided in the form of store credit for the value of the returned item.
We provide a 30-day exchange period from the date of shipping. All items are eligible for exchange unless explicitly stated otherwise. If you need to exchange an item, please reach out to us at email@example.com.
For any questions, our customer support team is available to assist you. Please contact us at firstname.lastname@example.org for any inquiries regarding our shipping, returns, or exchange policies.